Customer agrees when using, or accessing Servnet Hosting services that the terms and conditions of this fair usage policy will be met:
Apart from SERVNET Hosting Privacy Policy, Terms & Conditions, Ethics & Values, please note the below Terms of Service pertaining to SERVNET Managed WordPress Hosting account users:
We take care of the below when we receive your order:
– Backend setup of cPanel as per our SERVNET Standards of Installation for SERVNET Hosted WordPress Websites.
– WordPress installation for your chosen domain.
NOTE: Unlike other hosting companies who automate the WordPress setup process but you are still stuck installing your own website and setting up your cPanel, we handle the installation of your WordPress websites and cPanel manually ourselves so that we can test and troubleshoot before handing over to you. This ensures the WordPress Hosting package you receive from us is geared and ready to go without you having to spend hours figuring out how to install your SSL, Litespeed cache, auto backups, malware scanning, etc. Once you receive your WordPress login credentials, you can install your desired theme and plugins.
Since we install your order manually, it may take several hours to complete once we have recieved the SERVNET WordPress Q&A Form send to you upon account creation. (Though, we try our best to have your WordPress website ready for you as soon as possible.)
Included In WordPress Management:
– WordPress Updates
– WP Plugin Updates
– WP Themes Updates
Not Included In WordPress Management:
– Website Design, or any other related SERVNET Services are not included in SERVNET Hosting.
– WordPress Website issues not related to hosting.
– WordPress Website issues or failures caused by the user.
– WordPress Website hacked due to using vulnerable plugins or security protocols by user.
– Unforeseen circumstances, such as hacking, etc., that SERVNET Hosting can not control.
– Users may choose to Opt-In for WordPress Website Management or Opt-Out if you prefer to manage your websites yourself.
– We need your help to point nameservers if your domain is not bought through us. (Please note that if you have to point your nameservers from another provider, propogation can take up to 48-hours before we can actively install your WordPress website. Unfortunately, this is out of our hands as each domain registrar has a different policy regarding nameserver changes and DNS propogation.)
– We will need your help to provide all the information we need to configure and install your WordPress website as per your unique needs. Please take a moment to fill out the SERVNET WordPress Installation Form after you have placed your order. We can only configure and setup your WordPress website if we have all the information we need.
If there are any questions regarding this privacy policy you may contact us directly via Contact Form.
